Returns & Refunds policy

Dear Customer,

We certainly hope you love your purchase!

But if you are not completely satisfied, you can return your item for a full refund, as long as it is unworn, unwashed, undamaged, or defective.

Returns Guidelines:

Returns must be sent within 14 business days of receiving your order.

The original tags must be attached and intact.

How to Initiate a Return:

Email us at teddy.rosepreppy@gmail.com with your order number and reason for return.

We will provide you with the return shipping address.

Once we receive your return in perfect condition, we will process your refund within three business days to the original method of payment.

Shipping Costs and Refund Deductions

Shipping fees, duties, and taxes are non-refundable.

Return shipping costs are the customer's responsibility. We do not cover customs charges.

Please keep a record of your tracking number and proof of shipment until your return is fully processed.

In-stock items can be returned within 14 business days.

Items purchased on sale are final sale and are not eligible for refunds.

Thank you for your understanding and support!